Yes! You’re covered by our 14-day money-back guarantee. Just reach out to our support team within 14 days of purchase, and we’ll process your refund. Email us at contact@gendox.dev .

FAQs Archive - Gendox

Q: Why do I need to provide an LLM API key, and how does it affect my usage?

Using your own API key gives you full message limits and access to all models, including powerful ones like OpenAI O3 or Gemini Pro. Without a key, usage is limited to 25% and only Free Models are available. We cover the initial usage so you can explore the platform without setup. Adding your API key later, gives you better control and unlocks advanced models we can’t offer for free.

Q: Does my subscription automatically renew?

Yes. Your plan renews automatically at the end of each billing cycle, so you never lose access. You can cancel anytime before the renewal date through your account settings.